Terms of Use
Preamble
KafeAgora.com (also referred to as “KafeAgora”, “we”, “us”, “our”, “website”, “online store”, “company”, “Company”) is an online store presenting and selling products via the Internet (hereinafter referred to as “online store” or “website” or “website”) operated by
Philippe ΙΩΑΝ. Salemis Avanton 40, Chalkida Evia
AFM/VAT number EL 143708459, Chalkida , Greece
Tel: 22210 23708email:
KafeAgora.com by Philippe ΙΩΑΝ. Salemis presents the following terms and conditions, which govern your use of the KafeAgora.com (Website) and all content, services and products available at or through the Website, including but not limited to KafeAgora.com.
The Website is offered subject to your acceptance without modification of all the terms and conditions contained therein and all other operating rules, policies (including, without limitation, KafeAgora's Privacy Policy) and procedures that may be published from time to time on this Website by us (collectively, the Agreement).
Please read this Agreement carefully before accessing or using the Website.
Use of the website
Each user is free to use the website and the online store in accordance with current legislation and the terms of this agreement. Responsibility for the content of transactions lies solely with the user.
By accessing or using any part of the Website, or taking any action such as browsing it, subscribing to the KafeAgora.com newsletter, purchasing any products or services offered on the Website, you are considered to having read these Terms of Use and you agree to be bound without reservation by the terms and conditions of this Agreement.
If you do not agree to all the terms and conditions of this Agreement, you must not access the Website, use any service, use the online store, purchase any goods or make any transaction. If these terms and conditions are considered an offer by KafeAgora, acceptance is expressly limited to these terms.
If you operate an account, review an account, service or purchase goods purchased from the Website, offer to post or post material to the Website, post links on the Website, or otherwise do (or authorize any third party ) to make material available through the Website (any such material, also referred to as “Content”), you are entirely responsible for that content and any harm that may result from it. That is the case regardless of whether the Content in question constitutes text, graphics, images, photographs, an audio file, a video file, or computer software.
Information and products
KafeAgora's website and online store display, promote and resell the Company's products and/or the products of suppliers ("Suppliers") with whom it cooperates. A supplier is understood within the meaning of Law 2251/1994, and its amendments, relating to consumer protection, as well as any producer/packer/importer/distributor, as defined in more specific legislative provisions.
The Company of Philippe ΙΩΑΝ. Salemis chooses at its sole discretion the products it presents on its website, and to renew and/or withdraw them, at any time, without reason and without notice in any way whatsoever.
The company's pricing policy as well as its sales promotion methods, through offers and/or discounts, are exclusively determined by the company and may be modified at any time, without notice or delay, provided inform visitors in accordance with relevant legislation.
The indicated product prices consist of the product value and the corresponding VAT. As part of promotions, there may be differences in the prices of products available in the online store compared to those available in store. If we discover an error in the price of a product, we will notify you as soon as possible and you can either reconfirm the order at the corrected price or cancel your order.
The Company assumes no responsibility for defects due to suppliers and relating to the products or services you find on our website. Our Company cannot be held responsible for defects beyond its control. Likewise, our Company cannot be held responsible for information provided by suppliers or other third parties.
The company reserves and is not responsible for technical or typographical errors, committed by mistake, oversight or force majeure and which it undertakes to correct if they are brought to its attention. In this case, please contact us via the contact page of the website.
The Company reserves the right to change the specifications listed on its website at any time with respect to any product without notice.
The photos in the online store are indicative.
In the case of purchasing coffee which must be ground by us, its weight and price are calculated before grinding and our company therefore assumes no responsibility for any small deviation in weight during grinding. The same applies to products subject to drying out.
Rights and obligations of the user (hereinafter also referred to as visitor or member or customer or guest)
Use of the website is subject to Greek, European and international laws. The user must correctly and accurately declare his information and have legal capacity because he is responsible for the information he declares. The User must use the Website in accordance with the law and good morals, and the User undertakes not to use this Website to carry out actions that could result in violation of the terms of use of this Agreement.
In particular, the user must not use the site and the KafeAgora.com online store for:
- Post, publish, email or otherwise transmit and promote by other means any content that is unlawful for any reason, causes unlawful insult and harm to the Company or any third party or carries breach of confidentiality or privacy of any person’s information;
- Post, publish, email or transmit in any other way and promote by other means any content that would offend good morals, morals of users, social values, minors, etc., and constitute a violation of the law;
- Post, publish, email or otherwise transmit and promote any content that users do not have a right to transmit under applicable law or agreements (such as inside information, proprietary and confidential information obtained or disclosed in the context of employment relationships or opened by confidentiality agreements);
- Post, publish, email or otherwise transmit any content that infringes any patent, trademark, trade secret, copyright or other proprietary right of any third party;
- Post, publish, email or otherwise transmit any material that contains software viruses, or any other code, files or programs designed to interrupt, damage, destroy or impair the operation of any computer software or hardware;
- Intentional or unintentional violation of laws or regulations;
- Harass third parties in any way;
- Collect or store personal data about other users;
It is also prohibited:
- Any access or attempted access to information and data (including personal data) transmitted through the Website for which no authorization or permission for use exists.
- Any access to the online store for the purpose of creating or reproducing a product or a service competing with the Company's products and services.
- To facilitate, in any manner and by any means, third party access to the data provided to KafeAgora.com by its users.
- Any form of software piracy, piracy and/or interception, copying, analog/digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, creation of works derived from data (including personal data) and information, including the content and materials (photos, graphics, text, etc.) of the website.
- Any action or omission that (i) infringes any patent, trademark, trade secret, copyright or other proprietary right of the Company or any third party, (ii) contains viruses or other software that may cause interruption, damage, destroy or prevent the operation of any software or cause damage to the reputation of the Company and/or its partners and/or other users/members/customers, or may violate any personal or other data of users of the website/online store.
The user of the website is civilly and possibly financially liable for any damage caused to our website, linked to misuse or unauthorized use of our website. Our company may discontinue its services at any time and we assume no liability.
Furthermore, the user agrees that all members, partners and employees of the Company will not be held responsible for anything that may result from third party members who use the website. Any use contrary to the foregoing and this agreement generally, in addition to civil sanctions or penalties, shall also result in termination of all transactions and services without notice.
Account Creation and Use
Creating an account on the KafeAgora.com website is optional, free, personal and non-transferable.
If you create an account on the Website, you are responsible for the information you provide to the Company, maintaining the security of your account and your personal password. You are responsible for the proper use of your account, for all transactions and activities that occur under the account with your personal password, and for any other actions taken in connection with the account. You must take reasonable steps to ensure the security of your account.
Account creation is only permitted if you are over 18 years old. We will not be liable for any acts or omissions resulting from any breach of security, including any damages of any kind incurred as a result of such acts or omissions.
You can register and create an account on the KafeAgora.com website by providing your electronic address (e-mail) and a password of your choice. Your registration will be effective after confirmation and activation of your account, via the link that you will receive at the electronic address (e-mail) that you have entered in the relevant field of the website.
The information entered during registration must be complete, true and up to date. The Company does not carry out any type of correction or intervention on the data transferred by the user. In the event of a change of information, the user is obliged to immediately inform the Company of his new information so that it is always complete and truthful (regarding the processing and use of personal data entered during the registration as a guest, please see the relevant section “Privacy and Personal Data Policy”).
The Company reserves the right at any time and without justification and/or reason (for example for legal, moral, ethical reasons, etc.) to refuse a user's registration request on the website.
Privacy Policy
Your use of the Site is governed by the Privacy Policy, which you accepted when creating your account.
Account termination
We may terminate your account and your access to all or part of the Website at any time, in our sole discretion, if we believe that you have violated this Agreement. You agree that any termination of your access to the Website may involve deletion of any content you have provided.
We may, in our sole discretion, cease providing the Website at any time, with or without notice.
If you wish to terminate this Agreement, you may delete your account and stop using the Website. You agree that upon deletion of your account, we may, but are not obligated to, delete any content you have provided, at any time after deletion of your account.
All provisions of this Agreement which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
Conditions of orders and sales
You can place a valid order through the Online Store if you are legally competent in accordance with the articles of the Greek Civil Code, if you have completed 18 years of age and are not in judicial custody regarding the conclusion of a sales contract.
Orders can also be placed by representatives of legal entities, while the company reserves the right to claim from the supervisor or guardian any orders placed by legally incapable persons. The customer has the right to withdraw without reason within 14 days.
Orders via the KafeAgora.com website are carried out as follows:
Complete the online form with the necessary information (email, delivery address, telephone, etc.) to conclude the sales contract.
Unreserved acceptance of the terms of the sales contract and the conditions of use, with the electronic option “ACCEPT” given to the interested party by the website.
Once your order request is completed, your consolidated overall order is displayed, including all its details, including the total price to pay. If you then proceed to the stage of finalizing your order, you will receive payment instructions, or relate to the third-party payment provider in order to finalize payment of the agreed price. Upon successful payment, you will receive an order confirmation message which will be sent to the electronic (email) address you provided to us.
Your order will then be processed and you will receive an email when the products are ready for collection from our physical store.
NB: We are not shipping products for the time being.
The contract for the purchase of the products is only considered concluded after confirmation of receipt of your payment using the payment method you have chosen.
Our company cannot guarantee the availability of the products ordered, particularly in the case of a delay between the order and the finalization of your payment. In the event that a product is not available, we will inform you as soon as possible.
In the event of a shortage among the suppliers of any of the products you have ordered or if a product will not be available until after the agreed delivery time or for any existing problem in relation to the products included in your order, our Company will do every effort to contact you such as to consult you on any modification, correction or cancellation of your order. If it is not possible to contact you for a period of two (2) days, your order will be updated with the available products and will be partially canceled for unavailable products. In any case, the Company will inform you of any modification to your order. It is specified that it is the buyer's responsibility to ensure receipt of order updates. The Company assumes no responsibility for any problems with the buyer's network or email.
The availability or shipping time may vary depending on the availability of products and the commitment of suppliers in relation to the delivery time.
Most of our products are perishable and therefore sensitive products, it is the customer's responsibility to follow the instructions provided on the product packaging. Likewise, due to the nature of the products offered, our Company declines all responsibility in the event that the product(s) are not received by the customer on the day of delivery due to their own fault, i.e. say during the first delivery attempt.
Company obligation
The Company is required to expressly inform the user/visitor/customer/member, before finalizing the order, of the main characteristics of the product, of the total value of the products/goods, including VAT or any other charges, and of other additional financial costs (shipping, delivery, postal costs).
Upon confirmation of your payment of the agreed amount, the Company is required to deliver the contents of the order within a reasonable time and in any event no later than fifteen (15) days from the date of finalization of the order. In the event of an unjustified delay, exceeding the thirty (15) day period, the user/member may terminate the contract.
Payments, Financial information and transactions.
You can make financial transactions with KafeAgora to purchase items. These transactions are optional. If you choose to purchase items or services, you will be asked to provide financial information to complete the transaction. There are several payment methods available, each of which may require disclosure of certain personal and financial information.
We currently use renowned systems or providers for financial transactions to guarantee you the highest possible level of security.
In all cases, we collect such personal and financial information only to the extent necessary or appropriate to complete and verify the requested transaction. Any additional, but non-financial, personally identifiable information you disclose during such transactions will be governed by the “Privacy Policy” provisions.
Payment methods
The following payment methods are available for online or telephone orders
Payment by bank transfer
Payment by credit/debit card
Payment at the store in case of collection at the store
In accordance with applicable tax provisions, orders worth more than €500 to individuals (retail receipt) and professionals/businesses (sales invoice) must be paid ONLY by Credit/Debit Card or Bank Transfer.
Our Company reserves the right to request a deposit at any time for any order as well as to modify its pricing policy without notice.
Deliveries
You will receive an email when the products are ready for collection from our physical store.
NB: We are not shipping products for the time being.
You will be able to collect your products from our physical store during the days and times as indicated at the time of your order, with the name you indicated in the order and the order code that we provided to you.
Picking up your order from our physical store can only take place once you receive notification that your order is ready for pickup. Your order will remain available in our physical store for two (2) business days. In the event that you do not collect your order within the above period, your order will be considered finalized, and the products will be released. We will contact you by telephone or email to arrange a new collection date and time.
Order Modification/Cancellation
Modification or cancellation of the order is only accepted if the order has not been finalized and sent to our online store. It is specified that after confirmation of the order, it is not possible to modify it, except in special cases and with written agreement by our company.
Order termination / Return
The user/visitor who has made a purchase on our online store has the right to terminate the purchase contract in question and return the products purchased, free of charge and without having to inform the Company of the reason, for which he wishes to return the products, within fourteen (14) calendar days from the date of receipt of the products. In this case, only the costs of processing product returns will be invoiced (€2).
Excluded from the right of withdrawal are products likely to be damaged or expire soon, or which are perishable and therefore sensitive, or products whose packaging or container has been opened.
If you exercise your right of withdrawal when purchasing a non-excluded product (i.e. non-perishable products), the following provisions apply to the withdrawal of products purchased from our online store:
Returns must be made within 14 days of receipt of your order, at your own risk and expense, exclusively to our physical store, located in Chalkida, Avanton 40.
It is prohibited to return products that will deteriorate or expire soon, as well as those that are considered unsuitable for return for reasons of health protection or hygiene.
Refund
The refund of the price you have already paid will be carried out directly by us or in cooperation with the partner payment provider or in another way within the period provided by law in the event of withdrawal. If you are reimbursed through a third-party payment provider (e.g. PayPal, Viva Payments, Stripe, IRIS, credit/debit card, etc.), you may have to pay fees charged by that third-party provider depending on their payment terms. use and operation, for which our Company is not responsible. Our Company reserves the right to delay reimbursement until the goods have been returned to us and checked in compliance with the rules for returning goods.
Intellectual property
The Website and all content on the Website are the subject of our intellectual property, except as expressly stated, and are protected by the relevant provisions of Greek law, European law and international conventions, or are the intellectual property of third parties for which the Company has obtained a user license for its own exclusive needs and for the operation of the electronic store. Their appearance on this site should in no way be understood as a transfer or assignment of a license or right of use.
Unless expressly stated otherwise, all third-party trademarks and images of third party products, services and/or sites appearing on this Website have no relationship or connection with the Company. All trademarks/brand names appearing on this website are the property of their respective owners. Any reference to a trademark or trade name is used solely to describe or identify the Products and is not an endorsement that specific products are endorsed by or affiliated with the Company.
It is expressly prohibited to transfer, sell, distribute, copy, modify, exploit the content of this website in whole or in part reproduced, republished, transmitted, distributed, or downloaded in any manner or on any media by users or any other person, for commercial or other purposes, without our, or any other copyright holder's, prior written permission.
From the above prohibition are expressly excluded the individual copying, the storage of part of the content by users on a simple PC (electronic computer) temporarily for personal use and not public or commercial for the purposes of simple reading and provided that it does not remove the indication of its origin from this website, without affecting in any way the relevant intellectual and industrial property rights.
Copyright infringement
Any complaints regarding copyrighted material should be promptly brought to the attention of the website owners using the contact form.
Limitation of liability
You expressly understand and agree that under no circumstances will KafeAgora, or its suppliers or licensors, be liable with respect to any subject matter of this agreement under any contract, negligence, strict liability or other legal or equitable claim for: (i) any particular issue. , incidental or consequential damages; (ii) the cost of procurement or substitute products or services; (iii) interruption of use or loss or corruption of data; (iv) any statements or conduct of any third party on the Service; or (v) any unauthorized access to or alteration of your content. We shall have no liability for any failure or delay due to reasons beyond our reasonable control.
The company is only liable for fraud and gross negligence towards users in the event of non-execution of the order or delay of more than thirty (30) days in the delivery of the products. This responsibility is transferred to suppliers in the event of late delivery by suppliers.
We reserve the right to make typographical errors in product specifications and to correct them at any time.
We expressly reserve the right to correct any unintentional errors on our website regarding the pricing of goods or services.
Our company strives to provide the best services and cannot be held responsible for any technical problems or interruptions to its website.
The foregoing does not apply to the extent prohibited by applicable law.
Exclusion of guarantees
This website and the information contained herein are provided “as is.” KafeAgora and its suppliers and licensors hereby disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose and non-infringement.
The content and information included on KafeAgora.com constitutes an offer to the visitor/user/member of the online store and can in no way be considered as valid information and/or advice and in no way conceals any exhortation to the execution or not specified of acts. Thus, visitors/users/members of the site agree to use the site and the services of the online store on their own initiative and assume the related responsibility for cross-checking all the information provided on this site.
Neither KafeAgora nor its suppliers and licensors, makes any warranty that the Website will be error free or that access to the Website will be continuous or uninterrupted. You agree that any interruption of the service does not entitle you to any reimbursement or compensation.
The description of the components of the suppliers' products and in general the information included in the indications on the products and their production and expiry dates are made by the suppliers themselves whose contact details are listed on the product and that the Company (which participates in the distribution chain only as an intermediary or final seller) has no obligation and is neither able to control nor responsible for the truth or accuracy thereof.
The information provided on KafeAgora and more particularly on the packaging of each product must always be taken seriously, whether it concerns storage, consumption or any other possible use of the concerned product.
In case of health problem as well as allergy to any ingredient, please consult your doctor before purchasing a specific product from our online store. If you are pregnant or breastfeeding, please consult your doctor before making any purchases from the KafeAgora online store.
No advice or information, whether oral or written, obtained by you in any way shall create any warranty not expressly stated in this Agreement.
You understand that you download, purchase items, purchase, or otherwise obtain content or services through the Website at your own discretion and risk.
Compensation
You agree to indemnify, defend and hold harmless the Company and its directors, officers, employees, consultants, agents and associates from, including but not limited to, any claims, liabilities, damages and/or costs of third parties (including, without limitation, legal fees of consultants and attorneys) arising from your use of the Website due to your breach of the Terms and Conditions.
However, in all cases and provided that any damage suffered by you is due to proven negligence on the part of the Company, the latter is solely responsible for covering any positive damage suffered by the injured person which originates from and is directly linked to the fact harmful and to the negligence of the Company. Likewise, all limitations of liability set forth in these conditions of use apply, which the user/client/visitor/member of the Company recognizes and accepts in their entirety as valid and consistent with good faith and fairness and business ethics.
General Information
This Agreement constitutes the entire agreement between us and you regarding your use of the Website. This Agreement may only be modified by a written amendment signed by an authorized representative of KafeAgora, or by the posting of a revised version on this location.
We reserve the right, at our sole discretion, to revise, modify or replace any part of this agreement at any time without notice.
Any changes will be effective immediately upon posting on our website.
We will take reasonable steps to notify you of any material changes to this Agreement; however, it is your responsibility to check this Agreement periodically for changes.
In the event that any term is declared invalid, the remaining terms will continue to apply.
Any changes to these Terms of Use will not include orders already placed in the Online Store before the above changes are posted on this Website.
Any new content or products published on this Website after your last visit will be subject to the terms and conditions of this Agreement.
Your continued use of or access to the Website following the posting of any changes to this Agreement constitutes acceptance of those changes.
Except to the extent applicable law (if any) provides otherwise, any dispute arising between you and KafeAgora relating to these Terms of Service and/or your use of or access to the Website will be governed by the laws of Greece, excluding any conflict of laws and provisions. You agree to submit to the jurisdiction of Greece for any dispute arising out of or relating to your use of the Website or your acceptance of this Agreement. The competent courts for the resolution of any dispute are the courts of Halkida (Chalcis).
If any part of this Agreement is held invalid or unenforceable (for example, becomes contrary to law), that part will be construed to reflect the parties' original intent, and the remaining portions will remain in full force and effect.
A waiver by either party of any term or condition of this Agreement or any breach thereof, in any one instance, will not waive such term or condition or any subsequent breach thereof.
The section titles in this Agreement are for convenience only and have no legal or contractual effect.
Links to the site
Any reference to or access to third party websites through appropriate links (links, hyperlinks, etc.) is for your convenience only. We take no responsibility for these websites.
Applicable law
Greek law is applicable and the competent courts for any dispute relating to said contract are the courts of Chalcis (Greece).
Violation of this agreement
To report a violation of this agreement, please contact us via the contact form.
Updated 29/08/2024